Your privacy matters to us. Used Brands ("we," "us," or "our") operates a platform in Qatar and the GCC region for buying and selling pre-owned branded products. This Privacy Policy governs how we handle your information.
1 Information We Collect
We collect information you provide directly to us when you create an account, list a product for sale, make a purchase, or contact us. This includes:
- Account Information: Full name, email address, phone number, and password.
- Profile Information: Profile photo, location (city/region), and user preferences.
- Listing Information: Product photos, descriptions, prices, and condition details you submit when selling.
- Transaction Data: Purchase history, payment confirmations, and communications with other users.
- Device & Usage Data: IP address, browser type, operating system, pages visited, and time spent on our platform.
- Location Data: General location you select (e.g., Doha, Al Rayyan) to help buyers and sellers connect locally.
2 How We Use Your Information
We use the information we collect to:
- Create and manage your Used Brands account and verify your identity.
- Facilitate transactions between buyers and sellers on our platform.
- Process payments and send transaction confirmations.
- Show you relevant product listings based on your location and preferences.
- Send you platform notifications, service updates, and promotional offers (you may opt out at any time).
- Detect and prevent fraud, abuse, and security threats.
- Improve our platform through analytics and user feedback.
- Comply with applicable laws and regulations in Qatar and the GCC.
3 Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Between Users: When you list a product or initiate a transaction, necessary contact details may be shared with the other party to complete the deal.
- Service Providers: Trusted third-party partners who assist us in operating our platform (e.g., payment processors, hosting services, analytics tools) under strict confidentiality agreements.
- Legal Requirements: If required by Qatari law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4 Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Secure, encrypted storage of passwords and sensitive account information.
- Regular security audits and vulnerability assessments.
- Restricted access to personal data by our employees on a need-to-know basis.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to log out after each session.
5 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on Used Brands. These include:
- Essential Cookies: Required for the platform to function (e.g., keeping you logged in).
- Analytics Cookies: Help us understand how users interact with our platform so we can improve it.
- Preference Cookies: Remember your settings such as language and location.
You can manage or disable cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the platform.
6 Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information through your account settings or by contacting us.
- Deletion: Request deletion of your account and associated data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails or through your account settings.
- Data Portability: Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at privacy@usedbrands.com.
7 Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
8 Children's Privacy
Used Brands is intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will promptly delete that information.
9 Changes to This Policy
We may update this Privacy Policy periodically. When we make significant changes, we will notify you via email or a prominent notice on the platform. The date at the top of this page indicates when the policy was last revised. Continued use of Used Brands after changes are posted constitutes your acceptance of the updated policy.